Frequent Asked Questions
From tips on navigating our marketplace to insights on the buying process, our FAQ section is your go-to resource for quick answers to common inquiries. Whether you're new to Aso Mi or a seasoned shopper, our FAQ section provides valuable information to enhance your shopping experience.
Selling on Aso Mi is so simple! Create an account on our vendors dashboard, take photos and upload your items along with its description (listing is FREE). Once you’ve sold your item, post it straightaway and get paid once the buyer confirms satisfactory receipt of their purchase. You can earn with joy on Aso Mi.
You can sell preloved African native-wear, including Aso-oke, Aso Ebi, Kente, and other traditional attire. This includes wedding outfits, accessories like gele, head ties, and jewelry.
For security purposes, Aso Mi withholds the Buyers payment to the Seller until the Buyer has confirmed satisfactory receipt of goods. If they have not confirmed receipt of goods or confirm if they are satisfied with their purchase within 7 days after shipment from Seller, funds will be automatically released to the Seller.
Log in to your seller account, navigate to the "Sell" section, and click on "List an Item." Provide detailed descriptions, upload high-quality photos, set your price, and submit the listing for review.
Listing items on Aso Mi is free. However, a small commission is taken from the final sale price once your item is sold. Please refer to our fee structure for detailed information.
We recommend pricing your items based on their condition, original purchase price, and market demand. Competitive pricing helps attract buyers. You can also browse similar listings to get an idea of appropriate pricing.
Once your item is sold, you will receive a notification with the buyer's shipping details. Package the item securely and use a reliable shipping service to send it. We recommend using tracked shipping to ensure safe delivery.
If there’s a dispute, contact our customer support team immediately. We are here to help resolve any issues fairly and promptly, ensuring a positive experience for both sellers and buyers.
Payments are processed through our secure payment system. Once the buyer confirms receipt and satisfaction with the item, the payment will be transferred to your designated bank account or payment method.
If your item doesn’t sell within the listing period, you can relist it or adjust the price and description to attract more buyers. We offer tips and resources to help improve your listings.
Yes, you can update or remove your listings at any time. Go to "My Listings" in your seller account, select the item you want to update or remove, and make the necessary changes.