Contact Information
At Aso Mi, we're committed to providing exceptional service and support to our users. Whether you have questions, feedback, or need assistance, we're here to help.
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You can reach out to Aso Mi's customer support team by emailing us at hello@aso-mi.com. We're here to assist you with any questions or concerns you may have about buying or selling on our platform.
While our primary customer support channels are email and our contact form, you can also reach out to us on social media for general inquiries and updates. Connect with us on Instagram, and for the latest news and announcements.
Our customer support team aims to respond to inquiries as quickly as possible, usually within 24-48 hours during regular business hours. Please note that response times may vary depending on the volume of inquiries we receive.
Once your order has been processed and shipped, you should receive an email with tracking information from the seller. You can use this information to track the status of your order and monitor its progress until it reaches your doorstep.
If your order arrives damaged or if there is a problem with the item, please contact our customer support team as soon as possible with details and photos of the issue. We'll work with you to resolve the issue and ensure your satisfaction.